CODITECT Platform Comprehensive Workflow Analysis & Expansion Plan
CODITECT Platform - Comprehensive Workflow Analysis & Expansion Plan
Current State: 8 workflows Recommended State: 40+ workflows Gap: 32 missing critical workflows
Executive Summary
A production-ready multi-tenant SaaS platform requires comprehensive automation across the entire customer lifecycle. The current 8 workflows cover only the basic happy path. This document identifies 32 additional workflows needed for:
- Complete onboarding experience (5 workflows)
- Subscription & billing operations (8 workflows)
- Workstation lifecycle management (6 workflows)
- Organization & team management (5 workflows)
- Security & compliance (4 workflows)
- Support & operations (4 workflows)
Workflow Checklist
- Prerequisites verified
- Configuration applied
- Process executed
- Results validated
- Documentation updated
Workflow Steps
- Initialize - Set up the environment
- Configure - Apply settings
- Execute - Run the process
- Validate - Check results
- Complete - Finalize workflow
Current Workflows (8) ✅
User Onboarding
- ✅ WF-001: User Registration
Subscription Management
- ✅ WF-002: Subscription Checkout
- ✅ WF-003: Stripe Webhook Handler
Workstation Operations
- ✅ WF-004: Workstation Provisioning
Team Management
- ✅ WF-005: User Invitation
Compliance
- ✅ WF-006: Auditor Access
- ✅ WF-007: GDPR Data Request
Offboarding
- ✅ WF-008: User Offboarding
Critical Missing Workflows (Priority 0 - Must Have)
Category 1: Enhanced Onboarding (5 workflows)
WF-009: Email Verification
Trigger: User clicks verification link Purpose: Verify email ownership before full platform access Steps:
- Validate verification token
- Update user.email_verified = true
- Unlock workstation provisioning
- Send "Account Verified" email
- Trigger onboarding checklist workflow
- Publish user.verified event
Why Critical: Security requirement - prevents fake account creation
WF-010: Onboarding Checklist
Trigger: User email verified OR manual trigger Purpose: Guide new users through platform setup Steps:
- Create checklist in database (5-7 tasks)
- Send welcome series email 1 (Day 0)
- Check task completion daily
- Send reminder emails (Day 3, 7)
- Mark checklist complete when done
- Send "Ready to Build" email
- Track onboarding completion metrics
Checklist Tasks:
- ✅ Verify email
- ✅ Complete profile
- ✅ Create first project
- ✅ Provision workstation
- ✅ Run sample code
- ✅ Invite team member (optional)
- ✅ Explore marketplace (optional)
Why Critical: User activation - 60% of value realized in first week
WF-011: Trial Expiration Warning
Trigger: Scheduled daily (checks trial_expires_at) Purpose: Convert trial users to paid subscriptions Steps:
- Query users where trial expires in [7, 3, 1] days
- Send tiered reminder emails
- Highlight usage statistics
- Offer upgrade CTA with discount code
- Log conversion funnel events
- If no action, trigger trial expiration workflow
Why Critical: Revenue - trial conversion is primary growth lever
WF-012: Trial Expiration
Trigger: Scheduled daily (trial_expires_at < NOW()) Purpose: Handle expired trials gracefully Steps:
- Suspend workstation access (don't delete yet)
- Update subscription_status = 'trial_expired'
- Send "Trial Ended" email with upgrade link
- Preserve user data for 30 days
- Show upgrade banner on login
- After 30 days, trigger WF-008 (Offboarding)
Why Critical: Retention - give users a path back
WF-013: First Project Creation
Trigger: User clicks "Create Project" Purpose: Scaffold initial project with templates Steps:
- Validate organization has available seats
- Create project record in database
- Clone template repository (if selected)
- Initialize project workspace in GCS
- Set up project permissions (RLS)
- Provision initial workstation (if needed)
- Send "Project Ready" notification
- Mark onboarding checklist task complete
Why Critical: Time-to-value - get users productive fast
Category 2: Subscription & Billing (8 workflows)
WF-014: Subscription Renewal Reminder
Trigger: Scheduled daily (renewal in 7, 3, 1 days) Purpose: Reduce involuntary churn from expired cards Steps:
- Query subscriptions renewing soon
- Check payment method expiration
- Send renewal reminder email
- Highlight upcoming charge amount
- Provide "Update Payment" CTA
- Log renewal funnel events
Why Critical: Revenue - 20-30% of churn is involuntary
WF-015: Payment Failed Recovery (Dunning)
Trigger: Stripe webhook - payment_intent.payment_failed Purpose: Recover failed payments automatically Steps:
- Increment failed_payment_count
- Wait 3 days, retry payment
- If fail again, wait 5 days, retry
- If fail 3rd time, send urgent email
- If no update in 14 days, suspend service
- Update subscription_status = 'past_due'
- Trigger WF-008 after 30 days
Why Critical: Revenue recovery - 40% of failed payments are recoverable
WF-016: Subscription Upgrade
Trigger: User clicks upgrade plan Purpose: Handle mid-cycle plan changes Steps:
- Calculate prorated charges
- Create Stripe invoice for difference
- Process immediate payment
- Update subscription tier in database
- Increase workstation resources
- Unlock tier features
- Send upgrade confirmation email
- Update billing portal
Why Critical: Expansion revenue - 30% of growth comes from upgrades
WF-017: Subscription Downgrade
Trigger: User requests plan downgrade Purpose: Retain customers by offering lower tiers Steps:
- Check effective date (end of billing period)
- Verify new plan meets current usage
- Schedule downgrade in Stripe
- Send confirmation email with change date
- On effective date, reduce resources
- Update workstation size
- Remove premium features
- Update billing portal
Why Critical: Retention - keep customers who would otherwise cancel
WF-018: Subscription Cancellation Request
Trigger: User clicks "Cancel Subscription" Purpose: Attempt retention before cancellation Steps:
- Show retention offer (discount, pause)
- If decline, ask cancellation reason
- Schedule cancellation for end of period
- Send "Subscription Ending" email
- Preserve data for 90 days
- On effective date, suspend workstations
- After grace period, trigger WF-008
Why Critical: Retention - 20-30% of cancellations can be saved
WF-019: Invoice Generation
Trigger: Scheduled monthly OR subscription.created Purpose: Generate and deliver invoices Steps:
- Aggregate usage for billing period
- Calculate line items (seats, workstation hours)
- Apply discounts/credits
- Generate PDF invoice via Stripe
- Store in database and GCS
- Email invoice to billing contact
- Update billing history
- Trigger payment collection
Why Critical: Compliance - required for B2B sales
WF-020: Payment Method Update
Trigger: User updates payment method Purpose: Ensure billing continuity Steps:
- Create Stripe SetupIntent
- Collect payment method via Stripe Elements
- Attach to customer
- Set as default payment method
- Verify with $1 auth (release immediately)
- Send confirmation email
- If subscription past_due, retry payment
- Clear any dunning sequences
Why Critical: Operations - prevents service disruptions
WF-021: Refund Processing
Trigger: Support agent initiates refund Purpose: Handle customer refunds Steps:
- Validate refund eligibility (< 30 days)
- Create Stripe refund
- Update subscription if partial period
- Send refund confirmation email
- Log in audit trail
- Update revenue recognition
- If full refund, trigger account closure
Why Critical: Customer service - required for satisfaction
Category 3: Workstation Lifecycle (6 workflows)
WF-022: Workstation Start/Stop Scheduling
Trigger: Scheduled OR user action Purpose: Cost optimization via auto-shutdown Steps:
- Check user-configured schedule
- At scheduled time, stop workstation
- Send notification 10 min before stop
- Stop workstation via GCP API
- Update status = 'stopped'
- At scheduled start time, start workstation
- Send "Workstation Ready" notification
Why Critical: Cost savings - 40-60% reduction in compute costs
WF-023: Workstation Backup
Trigger: Scheduled daily at 2am Purpose: Disaster recovery and data protection Steps:
- Create GCS snapshot of workstation disk
- Verify snapshot integrity
- Tag with date and workstation_id
- Delete snapshots older than 30 days
- Update backup metadata in database
- Send failure alert if backup fails
- Track backup success rate
Why Critical: Data protection - SLA requirement
WF-024: Workstation Resize
Trigger: User requests size change Purpose: Scale resources to match workload Steps:
- Validate new size allowed by tier
- Schedule resize (requires stop)
- Stop workstation
- Update machine type via GCP API
- Start workstation
- Verify health check
- Update billing (prorated)
- Send resize confirmation
Why Critical: User experience - match resources to needs
WF-025: Workstation Health Monitoring
Trigger: Scheduled every 5 minutes Purpose: Detect and recover from failures Steps:
- Query all active workstations
- Check GCP health status
- If unhealthy, attempt restart
- If restart fails, notify user
- Create support ticket
- Log incident for SLA tracking
- If critical, escalate to on-call
Why Critical: Reliability - maintain 99.9% uptime SLA
WF-026: Idle Workstation Detection
Trigger: Scheduled hourly Purpose: Cost optimization by stopping idle resources Steps:
- Query workstation CPU/network metrics (last 2 hours)
- If CPU < 5% and network minimal
- Send "Still working?" notification
- Wait 30 minutes for response
- If no activity, stop workstation
- Send stopped notification
- Track idle cost savings
Why Critical: Cost optimization - 20-30% of workstations idle
WF-027: Workstation Marketplace Install
Trigger: User installs tool from marketplace Purpose: Extend workstation capabilities Steps:
- Validate tool compatibility with workstation
- Check license/billing requirements
- Execute installation script via SSH
- Verify installation success
- Update workstation metadata
- Add to user's installed tools list
- Send installation confirmation
- Track feature adoption
Why Critical: Product stickiness - increase platform value
Category 4: Organization & Team Management (5 workflows)
WF-028: Invitation Acceptance
Trigger: User clicks invitation link Purpose: Complete team member onboarding Steps:
- Validate invitation token (not expired)
- Create user account if doesn't exist
- Link user to organization
- Assign role from invitation
- Send welcome to team email
- Notify inviter of acceptance
- Provision workstation based on org tier
- Mark invitation as accepted
Why Critical: Team growth - enable collaboration
WF-029: Role Change
Trigger: Admin updates user role Purpose: Manage permissions dynamically Steps:
- Validate admin has permission
- Update role in organization_members
- Update PostgreSQL RLS context
- Revoke/grant feature access
- Notify user of role change
- Log in audit trail
- If downgraded, restrict resources
Why Critical: Security - principle of least privilege
WF-030: User Removal from Organization
Trigger: Admin removes team member Purpose: Revoke access gracefully Steps:
- Validate admin has permission
- Remove from organization_members
- Stop user's workstations
- Preserve user data for 30 days
- Revoke access to shared projects
- Send "Access Revoked" email
- Notify admin of completion
- Update seat count
Why Critical: Security - immediate access revocation
WF-031: Seat Limit Enforcement
Trigger: Attempt to add user beyond limit Purpose: Prevent over-provisioning Steps:
- Check current seat count vs limit
- If at limit, block invitation
- Show upgrade prompt to admin
- Send email with upgrade CTA
- Log blocked invitation
- Track upgrade funnel conversion
Why Critical: Revenue - upsell trigger
WF-032: Bulk User Operations
Trigger: Admin uploads CSV of users Purpose: Streamline large team onboarding Steps:
- Parse and validate CSV (email, role)
- Create users in batch
- Send invitations in parallel (rate limited)
- Track invitation status
- Send progress report to admin
- Handle failures gracefully
- Update seat count
- Log bulk operation
Why Critical: Enterprise sales - required for large deals
Category 5: Security & Compliance (4 workflows)
WF-033: Suspicious Activity Detection
Trigger: Real-time security event Purpose: Prevent account compromise Steps:
- Detect anomaly (login from new country, etc)
- Challenge with 2FA
- If fail, lock account temporarily
- Send security alert email
- Log security event
- Require password reset if compromised
- Notify security team
Why Critical: Security - prevent breaches
WF-034: Compliance Report Generation
Trigger: Scheduled monthly OR on-demand Purpose: SOC2/ISO27001/GDPR evidence Steps:
- Query audit logs for period
- Aggregate security events
- Generate compliance metrics
- Create PDF report
- Store in secure GCS bucket
- Send to compliance officer
- Archive for retention period
Why Critical: Compliance - required for enterprise sales
WF-035: Data Retention Policy Enforcement
Trigger: Scheduled weekly Purpose: GDPR/legal compliance Steps:
- Query data older than retention period
- Identify records for deletion
- Anonymize or delete per policy
- Verify cascade deletes
- Log deletion events
- Update data inventory
- Generate retention report
Why Critical: Compliance - legal requirement
WF-036: Security Audit Log Archival
Trigger: Scheduled daily Purpose: Long-term audit trail Steps:
- Export audit logs from PostgreSQL
- Compress and encrypt
- Upload to GCS cold storage
- Verify integrity
- Delete from hot storage (> 90 days)
- Update archival metadata
- Test restore quarterly
Why Critical: Compliance - 7-year retention for some industries
Category 6: Support & Operations (4 workflows)
WF-037: Support Ticket from Platform
Trigger: User clicks "Get Help" with error context Purpose: Streamline support with context Steps:
- Collect error context automatically
- Attach recent logs (last 1 hour)
- Include workstation config
- Create ticket in support system (Zendesk)
- Send ticket confirmation email
- Assign to support queue
- Track resolution time
Why Critical: Customer satisfaction - reduce MTTR
WF-038: Usage Anomaly Detection
Trigger: Scheduled hourly Purpose: Detect abuse or billing errors Steps:
- Query usage metrics (CPU, storage, bandwidth)
- Compare to historical baseline (7-day avg)
- If > 3 standard deviations, flag
- Send alert to user and admin
- If suspected abuse, throttle resources
- Create investigation ticket
- Track false positive rate
Why Critical: Cost control - prevent runaway costs
WF-039: Cost Anomaly Alerts
Trigger: Scheduled daily Purpose: Prevent billing surprises Steps:
- Calculate daily GCP costs
- Compare to budget threshold
- If exceeded, send alert to finance
- Identify top cost drivers
- Send optimization recommendations
- Track cost vs forecast
- Escalate if > 20% over budget
Why Critical: Financial management - avoid overruns
WF-040: Automated Backup Verification
Trigger: Scheduled weekly Purpose: Ensure backups are restorable Steps:
- Select random backup to test
- Restore to temporary workstation
- Verify data integrity
- Run health checks
- Delete test workstation
- Log test results
- Alert if restore fails
Why Critical: Disaster recovery - backup is useless if not restorable
Workflow Prioritization Matrix
| Priority | Workflows | Rationale |
|---|---|---|
| P0 (Critical) | WF-009 to WF-021 | Revenue, security, compliance blockers |
| P1 (High) | WF-022 to WF-032 | Cost optimization, user experience |
| P2 (Medium) | WF-033 to WF-040 | Operational excellence, scale |
Implementation Roadmap
Phase 1: Foundation (Weeks 1-2)
- WF-009: Email Verification
- WF-010: Onboarding Checklist
- WF-014: Subscription Renewal Reminder
- WF-015: Payment Failed Recovery
Goal: Reduce involuntary churn, improve activation
Phase 2: Growth (Weeks 3-4)
- WF-011: Trial Expiration Warning
- WF-012: Trial Expiration
- WF-016: Subscription Upgrade
- WF-017: Subscription Downgrade
- WF-018: Subscription Cancellation
Goal: Improve conversion, reduce voluntary churn
Phase 3: Scale (Weeks 5-6)
- WF-022: Workstation Scheduling
- WF-026: Idle Workstation Detection
- WF-028: Invitation Acceptance
- WF-031: Seat Limit Enforcement
Goal: Cost optimization, team collaboration
Phase 4: Enterprise (Weeks 7-8)
- WF-019: Invoice Generation
- WF-032: Bulk User Operations
- WF-034: Compliance Reporting
- WF-037: Support Ticket from Platform
Goal: Enterprise readiness, compliance
Phase 5: Excellence (Weeks 9-10)
- Remaining 16 workflows
- Advanced automation
- ML-based optimization
Estimated Development Effort
| Phase | Workflows | n8n Nodes | Dev Days | Total Hours |
|---|---|---|---|---|
| Phase 1 | 4 | ~40 | 8 | 64 |
| Phase 2 | 5 | ~50 | 10 | 80 |
| Phase 3 | 4 | ~40 | 8 | 64 |
| Phase 4 | 4 | ~45 | 9 | 72 |
| Phase 5 | 16 | ~160 | 32 | 256 |
| TOTAL | 33 | ~335 | 67 | 536 |
Success Metrics
| Workflow Category | Key Metric | Target |
|---|---|---|
| Onboarding | Activation rate (complete checklist) | 60% → 80% |
| Billing | Involuntary churn rate | 2.5% → 1.0% |
| Workstations | Idle cost % | 30% → 10% |
| Team Management | Seats per org (expansion) | 1.5 → 3.0 |
| Security | Incident response time | 4hr → 1hr |
| Support | Ticket resolution time | 24hr → 8hr |
Next Steps
- Review and prioritize workflows with business stakeholders
- Create detailed specs for P0 workflows (WF-009 to WF-021)
- Develop n8n JSON for Phase 1 workflows
- Write narratives for each workflow
- Update document index to track new workflows
- Iterate based on usage data and customer feedback
Document Version: 1.0 Created: December 25, 2025 Estimated Completion: Q2 2026 (all 40 workflows)