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11.4 - Manage business resiliency

PCF ID: 11216 | Elements: 6 | Metrics Available: Y | Benchmarkable: 1

Definition​

Including the processes required to rapidly adapt and respond to any internal or external opportunity, demand, disruption, or threat. Develop a more dynamic, strategic, and integrated approach to managing compliance obligations.

Overview​

This process group covers manage business resiliency within the broader context of Manage Enterprise Risk, Compliance, Remediation, and Resiliency.

Process Hierarchy​

Processes​

IDProcessPCF IDSub-elementsMetrics
11.4.1Develop the business resilience strategy112210N
11.4.2Perform continuous business operations planning112220N
11.4.3Test continuous business operations112230N
11.4.4Maintain continuous business operations112240N
11.4.5Share knowledge of specific risks across other parts of the organization164710N

11.4.1 - Develop the business resilience strategy​

PCF ID: 11221

Definition: Creating a strategy for rapidly adapting to disturbances. Maintain continuous business processes and protecting employees, assets, and overall brand equity.

11.4.2 - Perform continuous business operations planning​

PCF ID: 11222

Definition: Developing plans to ensure continuous business operations.

11.4.3 - Test continuous business operations​

PCF ID: 11223

Definition: Assessing ongoing activities within the organization that are not intended to stop except for in an emergency.

11.4.4 - Maintain continuous business operations​

PCF ID: 11224

Definition: Evaluating business operations. Determine which activities generate revenues, perform best, and provide good returns.

11.4.5 - Share knowledge of specific risks across other parts of the organization​

PCF ID: 16471

Definition: Sharing information about risks and resilience strategies of business operations across the organization so that prospective risks can be avoided.

Change Summary (v7.2.1 vs v6.1.1)​

Changes indicated by:

  • +XXXXX - New element added
  • -XXXXX - Element removed
  • cXXXXX - Element changed
  • NEW - Newly introduced

Complete Element List with Definitions​

All 6 elements
IDNameDefinition
11.4Manage business resiliencyIncluding the processes required to rapidly adapt and respond to any internal or external opportunit...
11.4.1Develop the business resilience strategyCreating a strategy for rapidly adapting to disturbances. Maintain continuous business processes and...
11.4.2Perform continuous business operations p...Developing plans to ensure continuous business operations.
11.4.3Test continuous business operationsAssessing ongoing activities within the organization that are not intended to stop except for in an ...
11.4.4Maintain continuous business operationsEvaluating business operations. Determine which activities generate revenues, perform best, and prov...
11.4.5Share knowledge of specific risks across...Sharing information about risks and resilience strategies of business operations across the organiza...

Back to: Category 11.0 - Manage Enterprise Risk, Compliance, Remediation, and Resiliency | APQC PCF Overview | Full Glossary