7.4 - Manage employee relations
PCF ID: 17052 | Elements: 5 | Metrics Available: Y | Benchmarkable: 3
Definition
Assisting general management in developing, maintaining, and improving employee relationships. This is accomplished through communication, performance management, processing grievances, and/or dispute. Interpret and convey organizational policies.
Overview
This process group covers manage employee relations within the broader context of Develop and Manage Human Capital.
Process Hierarchy
Processes
| ID | Process | PCF ID | Sub-elements | Metrics |
|---|---|---|---|---|
| 7.4.1 | Manage labor relations | 10483 | 0 | Y |
| 7.4.2 | Manage collective bargaining process | 10484 | 0 | N |
| 7.4.3 | Manage labor management partnerships | 10485 | 0 | N |
| 7.4.4 | Manage employee grievances | 10531 | 0 | Y |
7.4.1 - Manage labor relations
PCF ID: 10483
Definition: Managing labor relations, the collective bargaining process, and the relationships between the labor and management. Take care of employee grievances.
7.4.2 - Manage collective bargaining process
PCF ID: 10484
Definition: Managing any negotiations between an employer and a group of employees that determine the conditions of employment. Engage employees to reach agreements in regulating working conditions.
7.4.3 - Manage labor management partnerships
PCF ID: 10485
Definition: Handling partnerships between labor and management. Develop a lasting two-way relationship that is beneficial for the labor, management, and the organization.
7.4.4 - Manage employee grievances
PCF ID: 10531
Definition: Taking care or resolving any complaint raised by an employee by procedures provided for in a collective agreement, an employment contract, or by other mechanisms established by an employer.
Change Summary (v7.2.1 vs v6.1.1)
Changes indicated by:
+XXXXX- New element added-XXXXX- Element removedcXXXXX- Element changedNEW- Newly introduced
Complete Element List with Definitions
All 5 elements
| ID | Name | Definition |
|---|---|---|
| 7.4 | Manage employee relations | Assisting general management in developing, maintaining, and improving employee relationships. This ... |
| 7.4.1 | Manage labor relations | Managing labor relations, the collective bargaining process, and the relationships between the labor... |
| 7.4.2 | Manage collective bargaining process | Managing any negotiations between an employer and a group of employees that determine the conditions... |
| 7.4.3 | Manage labor management partnerships | Handling partnerships between labor and management. Develop a lasting two-way relationship that is b... |
| 7.4.4 | Manage employee grievances | Taking care or resolving any complaint raised by an employee by procedures provided for in a collect... |
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