8.4 - Manage information
PCF ID: 20765 | Elements: 19 | Metrics Available: Y | Benchmarkable: 1
Definition
Creating strategies to manage the organization's information and content. Outline the architecture for information. Administer information resources. Administer the management of data and content.
Overview
This process group covers manage information within the broader context of Manage Information Technology (IT).
Process Hierarchy
Processes
| ID | Process | PCF ID | Sub-elements | Metrics |
|---|---|---|---|---|
| 8.4.1 | Define business information and analytics strategy | 20766 | 3 | N |
| 8.4.2 | Define and maintain business information architecture | 20770 | 5 | N |
| 8.4.3 | Define and execute business information lifecycle planning and control | 20776 | 2 | N |
| 8.4.4 | Manage business information content | 20779 | 4 | N |
8.4.1 - Define business information and analytics strategy
PCF ID: 20766
Definition: Create an organization-wide strategy for the IT function by combining skills, technologies, applications, and processes in order to attain organizations objectives.
| ID | Activity | PCF ID | Tasks | Metrics |
|---|---|---|---|---|
| 8.4.1.1 | Establish data, information, and analytic objectives | 20767 | 0 | N |
| 8.4.1.2 | Establish data, information, and analytic governance | 20768 | 0 | N |
| 8.4.1.3 | Access IT data/analytic capabilities | 20769 | 0 | N |
8.4.1.1 - Establish data, information, and analytic objectives
Definition: Implementing strategies for securing and ensuring the privacy of data flows throughout the organization. Create protocols and guidelines for individual IT components. Outline analytic objectives in order to avoid misuse of information.
8.4.1.2 - Establish data, information, and analytic governance
Definition: Creating a set of guidelines that ensure effective and efficient use of IT. Define data, information, and analytic governance to reach the organization's goal.
8.4.1.3 - Access IT data/analytic capabilities
Definition: Determining the request for data accessibility and analysis. Review the details based on internal data security policies and permit data access only if internal policies and data access parameters are met.
8.4.2 - Define and maintain business information architecture
PCF ID: 20770
Definition: Creating strategies to manage the organization's information and content. Outline the architecture for information collection and communication. Administer information resources, data management and content.
| ID | Activity | PCF ID | Tasks | Metrics |
|---|---|---|---|---|
| 8.4.2.1 | Determine enterprise business information requirements | 20771 | 0 | N |
| 8.4.2.2 | Define enterprise data models | 20772 | 0 | N |
| 8.4.2.3 | Identify and understand external data sources | 20773 | 0 | N |
| 8.4.2.4 | Establish data ownership and stewardship responsibilities | 20774 | 0 | N |
| 8.4.2.5 | Maintain and evolve enterprise data and information architecture | 20775 | 0 | N |
8.4.2.1 - Determine enterprise business information requirements
Definition: Determining strategies to manage the enterprise wide flow of business information and content. Outline the required architecture for information resources.
8.4.2.2 - Define enterprise data models
Definition: Define different ways of representation, usage, and identification of data with independent or interdependent sources across the organization.
8.4.2.3 - Identify and understand external data sources
Definition: Identifying and understanding external sources of data in relevance of reliability, security, and authenticity.
8.4.2.4 - Establish data ownership and stewardship responsibilities
Definition: Establishing entities responsible for data accuracy, integrity, and timeliness that can authorize or deny access to certain data. Develop data utilizing governance processes to ensure fitness of data elements.
8.4.2.5 - Maintain and evolve enterprise data and information architecture
Definition: Creating and maintaining the process of designing, creating, deploying, and managing strategies to maintain enterprise data and information architecture.
8.4.3 - Define and execute business information lifecycle planning and control
PCF ID: 20776
Definition: Develop and implement strategies to plan and manage the flow of an information system's data from creation and initial storage to the time when it becomes obsolete and deleted.
| ID | Activity | PCF ID | Tasks | Metrics |
|---|---|---|---|---|
| 8.4.3.1 | Define and maintain enterprise information policies, standards, and procedures | 20777 | 0 | N |
| 8.4.3.2 | Implement and execute data administration responsibilities | 20778 | 0 | N |
8.4.3.1 - Define and maintain enterprise information policies, standards, and procedures
Definition: Outlining and establishing policies for information and setting information standards and procedures. Establish policies to regulate the creation, use, storage, access, communication, and dissemination of information.
8.4.3.2 - Implement and execute data administration responsibilities
Definition: Implementing and executing strategies for processes and technologies that support the collection, managing, and storing of data.
8.4.4 - Manage business information content
PCF ID: 20779
Definition: Creating strategies to administer information and content. Understand the needs of the organization for information and content management. Realize the role of IT services for implementing the overall business strategy. Assess the implications of new technologies for managing information and content. Identify and prioritize the most effective and efficient actions for managing information and content.
| ID | Activity | PCF ID | Tasks | Metrics |
|---|---|---|---|---|
| 8.4.4.1 | Monitor and control business information | 20780 | 0 | N |
| 8.4.4.2 | Maintain business information feeds and repositories | 20781 | 0 | N |
| 8.4.4.3 | Perform internal usage audits | 20782 | 0 | N |
| 8.4.4.4 | Implement and administer business information access | 20783 | 0 | N |
8.4.4.1 - Monitor and control business information
Definition: Defining the rules, diction, and logic that make up the framework of the organization's information architecture. Monitoring and controlling information attributes that flow through the IT framework.
8.4.4.2 - Maintain business information feeds and repositories
Definition: Maintain information feedstock along with IT hardware and software needed for storage, access, and retrieval of business information.
8.4.4.3 - Perform internal usage audits
Definition: Verification of information access and usage through regular reports on organizational performance.
8.4.4.4 - Implement and administer business information access
Definition: Implement and manage the process for accessing information including issues related to copyright, open source, privacy, and security.
Change Summary (v7.2.1 vs v6.1.1)
Changes indicated by:
+XXXXX- New element added-XXXXX- Element removedcXXXXX- Element changedNEW- Newly introduced
Complete Element List with Definitions
All 19 elements
| ID | Name | Definition |
|---|---|---|
| 8.4 | Manage information | Creating strategies to manage the organization's information and content. Outline the architecture f... |
| 8.4.1 | Define business information and analytic... | Create an organization-wide strategy for the IT function by combining skills, technologies, applicat... |
| 8.4.1.1 | Establish data, information, and analyti... | Implementing strategies for securing and ensuring the privacy of data flows throughout the organizat... |
| 8.4.1.2 | Establish data, information, and analyti... | Creating a set of guidelines that ensure effective and efficient use of IT. Define data, information... |
| 8.4.1.3 | Access IT data/analytic capabilities | Determining the request for data accessibility and analysis. Review the details based on internal da... |
| 8.4.2 | Define and maintain business information... | Creating strategies to manage the organization's information and content. Outline the architecture f... |
| 8.4.2.1 | Determine enterprise business informatio... | Determining strategies to manage the enterprise wide flow of business information and content. Outli... |
| 8.4.2.2 | Define enterprise data models | Define different ways of representation, usage, and identification of data with independent or inter... |
| 8.4.2.3 | Identify and understand external data so... | Identifying and understanding external sources of data in relevance of reliability, security, and au... |
| 8.4.2.4 | Establish data ownership and stewardshi... | Establishing entities responsible for data accuracy, integrity, and timeliness that can authorize or... |
| 8.4.2.5 | Maintain and evolve enterprise data and ... | Creating and maintaining the process of designing, creating, deploying, and managing strategies to m... |
| 8.4.3 | Define and execute business information ... | Develop and implement strategies to plan and manage the flow of an information system's data from cr... |
| 8.4.3.1 | Define and maintain enterprise informati... | Outlining and establishing policies for information and setting information standards and procedures... |
| 8.4.3.2 | Implement and execute data administratio... | Implementing and executing strategies for processes and technologies that support the collection, ma... |
| 8.4.4 | Manage business information content | Creating strategies to administer information and content. Understand the needs of the organization ... |
| 8.4.4.1 | Monitor and control business information | Defining the rules, diction, and logic that make up the framework of the organization's information ... |
| 8.4.4.2 | Maintain business information feeds and ... | Maintain information feedstock along with IT hardware and software needed for storage, access, and r... |
| 8.4.4.3 | Perform internal usage audits | Verification of information access and usage through regular reports on organizational performance. |
| 8.4.4.4 | Implement and administer business inform... | Implement and manage the process for accessing information including issues related to copyright, op... |
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