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12.0 Manage External Relationships (10012)

12.1 Build investor relationships (11010)​

12.1.1 Plan, build, and manage lender relations (11035)​

12.1.2 Plan, build, and manage analyst relations (11036)​

12.1.3 Communicate with shareholders (11037)​

12.2 Manage government and industry relationships (11011)​

12.2.1 Manage government relations (11038)​

  • 12.2.1.1 Assess relationships (12869)
  • 12.2.1.2 Appoint responsible executives (12870)
  • 12.2.1.3 Monitor relationships (12871)
  • 12.2.1.4 Receive input from internal advisors (12872)
  • 12.2.1.5 Receive input from external advisors (12873)
  • 12.2.1.6 Liaise with authorities (12874)

12.2.2 Manage relations with quasi-government bodies (11039)​

  • 12.2.2.1 Establish relationships with agencies (12875)
  • 12.2.2.2 Respond to audit inquiries (12876)
  • 12.2.2.3 Maintain documentation of contacts (12877)
  • 12.2.2.4 Plan and manage meetings (12878)

12.2.3 Manage relations with trade or industry groups (11040)​

  • 12.2.3.1 Evaluate the requirements for strategic relationships (12879)
  • 12.2.3.2 Monitor the success of the partnerships (12880)
  • 12.2.3.3 Extend or change the relationships (12881)

12.2.4 Manage lobby activities (11041)​

12.3 Manage relations with board of directors (11012)​

12.3.1 Report financial results (11042)​

12.3.2 Report audit findings (11043)​

12.4.1 Create ethics policies (11044)​

12.4.2 Manage corporate governance policies (11045)​

12.4.3 Develop and perform preventive law programs (11046)​

12.4.4 Ensure compliance (11047)​

  • 12.4.4.1 Plan and initiate compliance program (11053)
  • 12.4.4.2 Execute compliance program (11054)

12.4.5 Manage outside counsel (11048)​

  • 12.4.5.1 Assess problem and determine work requirements (11056)
  • 12.4.5.2 Engage/Retain outside counsel if necessary (11057)
  • 12.4.5.3 Receive strategy/budget (11058)
  • 12.4.5.4 Receive work product and manage/monitor case and work performed (11059)
  • 12.4.5.5 Process payment for legal services (11060)
  • 12.4.5.6 Track legal activity/performance (11061)

12.4.6 Protect intellectual property (11049)​

  • 12.4.6.1 Manage copyrights, patents, and trademarks (11062)
  • 12.4.6.2 Maintain intellectual property rights and restrictions (11063)
  • 12.4.6.3 Administer licensing terms (11064)
  • 12.4.6.4 Administer options (11065)

12.4.7 Resolve disputes and litigations (11050)​

12.4.9 Negotiate and document agreements/contracts (11052)​

12.5 Manage public relations program (11014)​

12.5.1 Manage community relations (11066)​

12.5.2 Manage media relations (11067)​

12.5.3 Promote political stability (11068)​

12.5.4 Create press releases (11069)​

12.5.5 Issue press releases (11070)​

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