49 docs tagged with "industry-hospitality-tourism"

Ensure accessible experience for guests with disabilities including accommodations and assistance.

Manage bar operations including inventory, cocktail development, and wine program.

Manage off-premise catering from inquiry through execution and follow-up.

Provide personalized guest services including recommendations, reservations, and special requests.

Manage corporate travel program including policy compliance, booking, and expense management.

Promote tourism destinations through content, campaigns, and travel trade engagement.

Manage digital touchpoints including mobile app, digital concierge, and smart room technology.

Produce special events including festivals, concerts, and seasonal celebrations.

Handle flight delays, cancellations, and rebooking with traveler communication.

Manage group bookings from inquiry through execution including meeting space and catering.

Coordinate group tour logistics including transportation, guides, and activity scheduling.

Streamlined front desk operations for arrivals and departures with upselling opportunities.

Manage proactive guest communications throughout the journey.

Collect, analyze, and act on guest feedback across all channels.

Map and optimize the complete guest journey from discovery through post-visit.

Ensure guest safety including emergency response, medical assistance, and crisis communication.

Provide guest services including information, complaints, and recovery efforts.

Maintain food safety standards including HACCP, temperature monitoring, and health inspections.

Manage room cleaning schedules, inspections, and turnover coordination with real-time updates.

Manage food inventory, recipe costing, and par levels for cost control.

Coordinate kitchen operations from order receipt through expediting and quality control.

Track and manage lost and found items with guest notification and item disposition.

Manage travel loyalty program including enrollment, earning, redemption, and elite status.

Preventive and reactive maintenance management for property upkeep and guest satisfaction.

Analyze and optimize menu design based on profitability, popularity, and guest preferences.

Manage retail merchandise including inventory, visual merchandising, and sales.

End-of-day accounting procedures including posting, balancing, and report generation.

Maintain attraction cleanliness and appearance throughout operating hours.

Manage parking operations and guest transportation including trams and shuttles.

Deliver personalized guest experiences using profile data and preferences.

Manage POS system operations including menu updates, modifier management, and reporting.

Manage property security including access control, incident response, and guest safety.

Optimize guest queuing experience including virtual queues and wait time management.

End-to-end reservation processing including booking, confirmation, modification, and cancellation handling.

Standardized procedures for daily restaurant opening and closing operations.

Dynamic pricing optimization using demand forecasting, competitive analysis, and market conditions.

Manage ride operations including inspections, staffing, and safety protocols.

Coordinate server scheduling, section assignments, and side work management.

Recover from service failures to retain guest satisfaction and loyalty.

Schedule and coordinate live entertainment including shows, characters, and performances.

Create memorable experiences for guests celebrating special occasions.

Develop and implement sustainable tourism practices and certifications.

Manage restaurant reservations including table assignment, waitlist, and no-show handling.

Manage ticket sales, admission, and capacity management for attractions.

Process travel insurance claims for trip cancellation, medical, and other covered events.

Assess and communicate travel risks for destinations including health, safety, and political.

Comprehensive trip planning including flights, accommodations, activities, and itinerary creation.

Deliver personalized services for VIP and premium guests including recognition and amenities.

Manage visa applications, passport verification, and travel documentation requirements.