Accident Incident Management Workflow
End-to-end management of vehicle accidents including reporting, investigation, insurance claims, and corrective actions.
End-to-end management of vehicle accidents including reporting, investigation, insurance claims, and corrective actions.
Manage carrier rate negotiations, contracts, and rate shopping to optimize transportation costs.
Process freight claims for damaged, lost, or short-shipped goods including carrier recovery.
Coordinate cross-dock operations minimizing handling and storage while maintaining product flow.
Integrate crowdsourced delivery platforms for flexible capacity during peak periods.
Proactive customer communication with delivery updates, ETA notifications, and proof of delivery.
Maintain inventory accuracy through systematic cycle counting with root cause analysis of variances.
Monitor and manage delivery service levels against SLAs with exception handling and continuous improvement.
Manage customer delivery time windows including scheduling, capacity management, and premium window pricing.
AI-driven demand forecasting combining historical data, market trends, and external factors for inventory planning.
Coordinate port and rail drayage operations including container management, demurrage avoidance, and appointment scheduling.
Manage delivery driver dispatch, communication, and performance tracking throughout shift.
Real-time monitoring of driver behavior including speeding, harsh braking, and hours of service compliance with coaching recommendations.
Real-time route optimization considering traffic, weather, delivery windows, and driver capacity.
Manage EV fleet operations including charging infrastructure, range planning, and grid optimization.
Handle failed delivery attempts including re-scheduling, alternative delivery options, and return processing.
Allocate fleet costs to departments, projects, or customers based on actual vehicle usage and operational data.
Audit freight invoices against contracts and shipment data, process payments, and recover overcharges.
Comprehensive fuel tracking, consumption analysis, and route optimization to reduce fuel costs across the fleet.
Real-time fleet visibility with geofencing, route deviation alerts, and customer ETA notifications.
Ensure compliance with HAZMAT shipping regulations including documentation, labeling, and carrier certification.
Coordinate intermodal shipments combining rail and truck for cost-effective long-haul transportation.
Coordinate international shipments including customs brokerage, documentation, and multi-modal transport.
Multi-echelon inventory optimization balancing service levels with carrying costs across distribution network.
Manage kitting and light assembly operations including component management and work instructions.
Plan, schedule, and track warehouse labor including productivity standards and performance management.
Track driver licenses, CDL endorsements, medical certifications, and training requirements with automated renewal alerts.
Optimize truck loading for weight, cube utilization, and delivery sequence while meeting customer requirements.
Manage parcel locker network and pickup point operations including inventory, notifications, and retrieval.
Consolidate LTL shipments to achieve better rates through pooling, zone skipping, or pool distribution.
End-to-end order processing from receipt through fulfillment, including allocation, picking, packing, and shipping.
Optimize picking operations through wave planning, path optimization, and efficient pack station management.
Capture, validate, and manage proof of delivery documentation including photos, signatures, and exception handling.
Automated PO creation, approval, transmission to suppliers, and receipt reconciliation.
Implement quality control checkpoints throughout warehouse operations with defect tracking and containment.
Manage inbound receiving including appointment scheduling, inspection, and optimized putaway to storage locations.
Manage product returns including RMA processing, inspection, disposition, and inventory reconciliation.
Manage same-day delivery operations including cutoff management, rapid fulfillment, and expedited transport.
Optimize warehouse slotting based on velocity, product characteristics, and picking efficiency.
Manage spot market freight procurement when contract capacity unavailable, including load boards and digital brokers.
Track, measure, and improve supplier performance across quality, delivery, cost, and responsiveness metrics.
Identify, assess, and mitigate supply chain risks including supplier disruptions, geopolitical events, and natural disasters.
Manage cold chain warehouse operations including temperature monitoring, zone compliance, and product handling.
Coordinate value-added services including labeling, repackaging, display building, and customization.
Data-driven fleet replacement planning considering TCO, utilization, maintenance costs, and operational requirements.
Pre-trip and post-trip inspection management with DVIR processing and DOT compliance documentation.
Automated preventive maintenance scheduling based on mileage, engine hours, and manufacturer recommendations with technician dispatch.
Manage trailer yard operations including spot assignments, move scheduling, and trailer status tracking.