APQC PCF v7.4 - Page 13 - Category 5.0 Deliver Service
5.1 Establish service delivery governance and strategies (20026)
5.1 Establish service delivery governance and strategies (20026)
4.1 Plan for and align supply chain resources (10215)
6.1 Develop customer service strategy (10378)
1.1 Define the business concept and long-term vision (17040)
2.1 Govern and manage product/service development program (19696)
3.1 Understand markets, customers, and capabilities (10101)