APQC PCF v7.4 - Page 1 - Overview
Version 7.4 • August 2024
Version 7.4 • August 2024
5.1 Establish service delivery governance and strategies (20026)
Table of Contents
11.1 Manage enterprise risk (17060)
Hierarchy Structure
12.1 Build investor relationships (11010)
About APQC
4.1 Plan for and align supply chain resources (10215)
6.1 Develop customer service strategy (10378)
7.1 Develop and manage human resources planning, policies, and strategies (17043)
8.1 Develop and manage IT customer relationships (20608)
9.1 Perform planning and management accounting (10728)
10.1 Plan and acquire assets (10937)
13.1 Manage business processes (16378)
1.1 Define the business concept and long-term vision (17040)
2.1 Govern and manage product/service development program (19696)
3.1 Understand markets, customers, and capabilities (10101)