8 docs tagged with "sentiment-analysis"

Multi-channel brand health tracking with sentiment analysis, share of voice, and perception monitoring

Track brand mentions, sentiment, and competitive activity across social platforms with alert system

Research brand perception, awareness, and positioning through surveys, social listening, and analysis

Analyze customer reviews, feedback, and sentiment for competitors to identify strengths/weaknesses

Systematic guest feedback collection, analysis, and response management for continuous improvement

Analyze Net Promoter Score feedback to identify drivers of satisfaction and detraction

Automated NPS surveying with sentiment analysis, response routing, and closed-loop follow-up

Track customer sentiment trends over time using natural language processing and sentiment scoring