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Customer Education Program

Scalable customer training with certification tracking, resource recommendations, and competency assessment

Complexity: Moderate | Duration: 15-30m | Category: Business/Sales

Tags: customer-education training certification enablement adoption

Workflow Diagram​

Steps​

Step 1: Learning path creation​

Agent: /create

learning-path - Build role-specific training curriculum

Step 2: Content assignment​

Agent: training

coordinator - Assign videos, docs, e-learning, webinars

Step 3: Progress tracking​

Agent: /track

progress - Monitor course completion and time invested

Step 4: Live sessions​

Agent: training

coordinator - Deliver instructor-led training webinars

Step 5: Competency assessment​

Agent: /assess

competency - Quiz to validate knowledge retention

Step 6: Certification​

Agent: certification

tracking-agent - Issue certificates for program completion

Step 7: Resource recommendations​

Agent: /recommend

resources - Suggest advanced content for power users

Usage​

To execute this workflow:

/workflow business/sales/customer-education-program.workflow

See other workflows in this category for related automation patterns.