Skip to main content

Community Moderation Workflow

Monitor, filter, and respond to community interactions with automated moderation and escalation rules

Complexity: Moderate | Duration: 1-5m per action, continuous | Category: Community/General

Tags: moderation community-management automation compliance

Workflow Diagram​

Steps​

Step 1: Content monitoring​

Agent: moderation

agent - Scan all comments, messages, mentions

Step 2: Sentiment classification​

Agent: sentiment

analysis-agent - Categorize interaction tone

Step 3: Spam detection​

Agent: moderation

agent - Identify and filter spam/bot content

Step 4: Policy violation check​

Agent: compliance

agent - Flag content against community guidelines

Step 5: Auto​

Agent: response

community-manager-agent - Reply to common questions/feedback

Step 6: Escalation routing​

Agent: orchestrator

Route complex issues to human moderator

Step 7: Response tracking​

Agent: analytics

agent - Monitor response times and resolution rates

Step 8: Community health metrics​

Agent: analytics

agent - Track moderation KPIs

Usage​

To execute this workflow:

/workflow community/general/community-moderation-workflow.workflow

See other workflows in this category for related automation patterns.