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Billing Payment Processing Workflow

Generate utility bills, process payments, and manage customer account balances.

Complexity: Medium | Duration: 15-30m | Category: Industry/Energy Utilities

Tags: billing payments meter-reading rates account-management

Workflow Diagram​

Steps​

Step 2: Validate meter data​

Validate meter data

Step 3: Apply rate schedules​

Apply rate schedules

Step 4: Calculate charges and taxes​

Calculate charges and taxes

Step 5: Generate bills​

Generate bills

Step 6: Deliver bills (print, email, p​

Deliver bills (print, email, portal)

Step 7: Process payments​

Process payments

Step 8: Manage payment plans​

Manage payment plans

Step 9: Handle billing disputes​

Handle billing disputes

Step 10: Report on billing metrics​

Report on billing metrics

Usage​

To execute this workflow:

/workflow industry/energy-utilities/billing-payment-processing-workflow.workflow

See other workflows in this category for related automation patterns.