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Demand Response Program Workflow

Manage demand response programs including customer enrollment, event dispatch, and settlement.

Complexity: High | Duration: 15-30m | Category: Industry/Energy Utilities

Tags: demand-response load-management events incentives grid-services

Workflow Diagram​

Steps​

Step 1: Enroll customers in programs​

Enroll customers in programs

Step 2: Establish customer baselines​

Establish customer baselines

Step 3: Monitor grid conditions​

Monitor grid conditions

Step 4: Dispatch DR events​

Dispatch DR events

Step 5: Notify customers of events​

Notify customers of events

Step 6: Track customer response​

Track customer response

Step 7: Calculate load reductions​

Calculate load reductions

Step 8: Settle incentive payments​

Settle incentive payments

Step 9: Report program performance​

Report program performance

Step 10: Evaluate customer performance​

Evaluate customer performance

Usage​

To execute this workflow:

/workflow industry/energy-utilities/demand-response-program-workflow.workflow

See other workflows in this category for related automation patterns.