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Outage Management System Workflow

Detect, track, and manage power outages from detection through restoration.

Complexity: High | Duration: 15-30m | Category: Industry/Energy Utilities

Tags: oms outage-management restoration reliability dispatch

Workflow Diagram​

Steps​

Step 1: Detect outage (SCADA, AMI, cal​

Detect outage (SCADA, AMI, calls)

Step 2: Identify affected customers an​

Identify affected customers and equipment

Step 3: Predict outage location​

Predict outage location

Step 4: Dispatch crews​

Dispatch crews

Step 5: Restore service systematically​

Restore service systematically

Step 6: Update customers on restoratio​

Update customers on restoration progress

Step 7: Document outage cause​

Document outage cause

Step 8: Track reliability metrics​

Track reliability metrics

Step 9: Report to regulators​

Report to regulators

Step 10: Analyze for system improvement​

Analyze for system improvements

Usage​

To execute this workflow:

/workflow industry/energy-utilities/outage-management-system-workflow.workflow

See other workflows in this category for related automation patterns.