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Patient Satisfaction Survey

Automated patient experience survey with sentiment analysis and reporting

Complexity: Simple | Duration: 5-15m | Category: Industry/Healthcare

Tags: satisfaction survey patient-experience healthcare

Workflow Diagram​

Steps​

Step 1: Send survey invitation​

Agent: notification

specialist - Email/SMS survey link

Step 2: Collect responses​

Agent: feedback

analyst - Gather patient feedback

Step 3: Analyze sentiment​

Agent: ai

specialist - Process open-ended responses

Step 4: Calculate scores​

Agent: feedback

analyst - Compute satisfaction metrics

Step 5: Generate report​

Agent: reporting

specialist - Create summary dashboard

Step 6: Alert on issues​

Agent: notification

specialist - Escalate low scores

Usage​

To execute this workflow:

/workflow industry/healthcare/patient-satisfaction-survey.workflow

See other workflows in this category for related automation patterns.