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Digital Guest Experience Workflow

Manage digital touchpoints including mobile app, digital concierge, and smart room technology.

Complexity: High | Duration: 15-30m | Category: Industry/Hospitality Tourism

Tags: digital mobile-app smart-room technology innovation

Workflow Diagram​

Steps​

Step 1: Manage mobile app functionalit​

Manage mobile app functionality

Step 2: Enable mobile check​

Agent: in/checkout

Step 3: Deploy digital concierge​

Deploy digital concierge

Step 4: Manage smart room controls​

Manage smart room controls

Step 5: Enable mobile payments​

Enable mobile payments

Step 6: Provide real​

Agent: time notifications

Step 7: Support digital requests​

Support digital requests

Step 8: Track digital engagement​

Track digital engagement

Step 9: Optimize user experience​

Optimize user experience

Step 10: Report on digital metrics​

Report on digital metrics

Usage​

To execute this workflow:

/workflow industry/hospitality-tourism/digital-guest-experience-workflow.workflow

See other workflows in this category for related automation patterns.