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Guest Check In Check Out Workflow

Streamlined front desk operations for arrivals and departures with upselling opportunities.

Complexity: Medium | Duration: 15-30m | Category: Industry/Hospitality Tourism

Tags: check-in check-out front-desk upselling guest-experience

Workflow Diagram​

Steps​

Step 1: Prepare arrival list with gues​

Prepare arrival list with guest preferences

Step 2: Pre​

Agent: assign rooms based on preferences

Step 3: Greet guest and verify identit​

Greet guest and verify identity

Step 4: Present upsell opportunities​

Present upsell opportunities

Step 5: Collect payment/authorization​

Collect payment/authorization

Step 6: Issue room keys and parking​

Issue room keys and parking

Step 7: Explain property amenities​

Explain property amenities

Step 8: Update room status​

Update room status

Step 9: Process express checkout​

Process express checkout

Step 10: Send post​

Agent: stay survey

Usage​

To execute this workflow:

/workflow industry/hospitality-tourism/guest-check-in-check-out-workflow.workflow

See other workflows in this category for related automation patterns.