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Personalization Recognition Workflow

Deliver personalized guest experiences using profile data and preferences.

Complexity: High | Duration: 15-30m | Category: Industry/Hospitality Tourism

Tags: personalization recognition preferences profile loyalty

Workflow Diagram​

Steps​

Step 1: Capture guest preferences​

Capture guest preferences

Step 2: Build guest profiles​

Build guest profiles

Step 3: Recognize returning guests​

Recognize returning guests

Step 4: Personalize communications​

Personalize communications

Step 5: Customize room setup​

Customize room setup

Step 6: Anticipate service needs​

Anticipate service needs

Step 7: Deliver surprise and delight​

Deliver surprise and delight

Step 8: Track recognition delivery​

Track recognition delivery

Step 9: Measure personalization impact​

Measure personalization impact

Step 10: Update preferences continuousl​

Update preferences continuously

Usage​

To execute this workflow:

/workflow industry/hospitality-tourism/personalization-recognition-workflow.workflow

See other workflows in this category for related automation patterns.