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Reservation Management Workflow

End-to-end reservation processing including booking, confirmation, modification, and cancellation handling.

Complexity: Medium | Duration: 15-30m | Category: Industry/Hospitality Tourism

Tags: reservations booking pms channel-management revenue

Workflow Diagram​

Steps​

Step 1: Receive reservation request (d​

Receive reservation request (direct, OTA, GDS)

Step 2: Check room availability and ra​

Check room availability and rates

Step 3: Verify guest information​

Verify guest information

Step 4: Process deposit or guarantee​

Process deposit or guarantee

Step 5: Send confirmation details​

Send confirmation details

Step 6: Update inventory across channe​

Update inventory across channels

Step 7: Handle modification requests​

Handle modification requests

Step 8: Process cancellations per poli​

Process cancellations per policy

Step 9: Track booking source performan​

Track booking source performance

Step 10: Generate reservation reports​

Generate reservation reports

Usage​

To execute this workflow:

/workflow industry/hospitality-tourism/reservation-management-workflow.workflow

See other workflows in this category for related automation patterns.