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Emergency Response Workflow

24/7 emergency response coordination for urgent property issues with vendor dispatch and damage mitigation

Complexity: Complex | Duration: 1-5m (initial), ongoing | Category: Industry/Real Estate

Tags: emergency urgent 24/7 disaster-response incident-management

Workflow Diagram

Steps

Step 1: Emergency call receipt

Agent: emergency

coordinator - answer 24/7 hotline

Step 2: Situation assessment

Agent: emergency

coordinator - determine severity and type

Step 3: Immediate action

Agent: emergency

coordinator - provide safety instructions

Step 4: Vendor dispatch

Agent: vendor

coordinator - send appropriate emergency contractor

Step 5: Owner notification

Agent: property

management-specialist - alert property owner

Step 6: Tenant communication

Agent: communication

specialist - provide updates

Step 7: Damage mitigation

Agent: emergency

coordinator - coordinate protective measures

Step 8: Incident documentation

Agent: documentation

specialist - photograph and log details

Step 9: Insurance coordination

Agent: property

management-specialist - file claims if needed

Step 10: Follow

Agent: up repair

maintenance-supervisor - schedule permanent repairs

Usage

To execute this workflow:

/workflow industry/real-estate/emergency-response-workflow.workflow

See other workflows in this category for related automation patterns.