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Loyalty Program Workflow

Hotel loyalty program management including enrollment, point accrual, and benefit fulfillment

Complexity: Moderate | Duration: 5-15m | Category: Industry/Real Estate

Tags: loyalty rewards membership points elite-status

Workflow Diagram​

Steps​

Step 1: Program enrollment​

Agent: loyalty

specialist - register new members

Step 2: Profile creation​

Agent: loyalty

specialist - setup member account

Step 3: Stay credit​

Agent: loyalty

specialist - post nights and points

Step 4: Tier status tracking​

Agent: loyalty

specialist - monitor elite qualification

Step 5: Benefit fulfillment​

Agent: front

desk-agent - provide member benefits

Step 6: Point redemption​

Agent: loyalty

specialist - process reward bookings

Step 7: Promotion management​

Agent: marketing

specialist - communicate special offers

Step 8: Anniversary tracking​

Agent: loyalty

specialist - recognize member milestones

Step 9: Program communication​

Agent: communication

specialist - send member updates

Step 10: Engagement analysis​

Agent: data

analyst - measure program effectiveness

Usage​

To execute this workflow:

/workflow industry/real-estate/loyalty-program-workflow.workflow

See other workflows in this category for related automation patterns.