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Proof Of Delivery Management Workflow

Capture, validate, and manage proof of delivery documentation including photos, signatures, and exception handling.

Complexity: Medium | Duration: 15-30m | Category: Industry/Transportation Logistics

Tags: proof-of-delivery photo signature documentation compliance

Workflow Diagram​

Steps​

Step 1: Driver arrives at delivery loc​

Driver arrives at delivery location

Step 2: Capture delivery photo​

Capture delivery photo

Step 3: Obtain signature (if required)​

Obtain signature (if required)

Step 4: Record delivery notes/instruct​

Record delivery notes/instructions followed

Step 5: Handle exceptions (not home, r​

Handle exceptions (not home, refused)

Step 6: Upload POD to system​

Upload POD to system

Step 7: Validate POD completeness​

Validate POD completeness

Step 8: Send POD to customer​

Send POD to customer

Step 9: Archive for billing/disputes​

Archive for billing/disputes

Step 10: Report on POD compliance​

Report on POD compliance

Usage​

To execute this workflow:

/workflow industry/transportation-logistics/proof-of-delivery-management-workflow.workflow

See other workflows in this category for related automation patterns.