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Approval Chain Automation

Configure multi-level approval workflows with conditional routing, delegation, and escalation rules

Complexity: Moderate | Duration: 15-30m | Category: Operations/Process

Tags: #approval-workflow #automation #business-logic #compliance #notifications

Workflow Diagram

Steps

Step 1: Requirements Gathering

Agent: business

analyst - Define approval levels and authorization matrix

Step 2: Rule Configuration

Agent: backend

architect - Set up conditional routing logic and thresholds

Step 3: Delegation Setup

Agent: integration

specialist - Configure proxy approvers and backup chains

Step 4: Notification Design

Agent: frontend

developer - Create email/SMS templates for approval requests

Step 5: Escalation Rules

Agent: process

optimizer - Define SLA-based escalation triggers

Step 6: Integration Testing

Agent: qa

automation - Test all approval paths and edge cases

Step 7: Audit Trail Setup

Agent: compliance

specialist - Configure logging for compliance tracking

Step 8: User Training

Agent: technical

writer - Create guides for approvers and requesters

Step 9: Monitoring Dashboard

Agent: data

analyst - Build real-time approval queue visibility

Step 10: Go

Agent: Live Support

devops-engineer - Monitor first approvals and resolve issues

Usage

To execute this workflow:

/workflow operations/process/approval-chain-automation.workflow

See other workflows in this category for related automation patterns.