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Change Request Workflow

Process change requests with impact analysis, approval routing, implementation tracking, and rollback plans

Complexity: Complex | Duration: 30m+ | Category: Operations/Process

Tags: #change-management #itil #risk-management #deployment #governance

Workflow Diagram​

Steps​

Step 1: Request Submission​

Agent: change

manager - Capture change details, justification, and scope

Step 2: Impact Analysis​

Agent: risk

analyst - Assess technical, business, and security impacts

Step 3: Risk Assessment​

Agent: risk

analyst - Identify risks and create mitigation strategies

Step 4: CAB Review​

Agent: change

manager - Present to Change Advisory Board for decision

Step 5: Approval Routing​

Agent: change

manager - Route to technical and business approvers

Step 6: Implementation Planning​

Agent: devops

engineer - Create detailed implementation steps

Step 7: Rollback Planning​

Agent: devops

engineer - Prepare rollback procedures and success criteria

Step 8: Communication Plan​

Agent: technical

writer - Notify stakeholders of change window

Step 9: Implementation Execution​

Agent: devops

engineer - Execute change with monitoring

Step 10: Post​

Agent: Implementation Review

change-manager - Validate success and document lessons

Usage​

To execute this workflow:

/workflow operations/process/change-request-workflow.workflow

See other workflows in this category for related automation patterns.