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Corrective Maintenance Workflow

Process emergency repairs from failure detection through diagnosis, repair, testing, and root cause analysis

Complexity: Moderate | Duration: 15-30m | Category: Operations/Process

Tags: #corrective-maintenance #emergency-repair #work-orders #cmms #troubleshooting

Workflow Diagram​

Steps​

Step 1: Failure Reporting​

Agent: maintenance

specialist - Log failure symptoms, time, and impact

Step 2: Priority Assignment​

Agent: dispatcher

Classify as emergency, urgent, or routine

Step 3: Technician Dispatch​

Agent: dispatcher

Assign to available qualified technician

Step 4: Diagnosis​

Agent: maintenance

specialist - Troubleshoot and identify root cause

Step 5: Parts Sourcing​

Agent: inventory

specialist - Check stock or emergency order parts

Step 6: Repair Execution​

Agent: maintenance

specialist - Perform repair following safety protocols

Step 7: Testing & Validation​

Agent: maintenance

specialist - Verify asset functionality and safety

Step 8: Documentation​

Agent: maintenance

specialist - Record work performed, parts used, labor hours

Step 9: Root Cause Analysis​

Agent: quality

specialist - Analyze failure mode and prevent recurrence

Step 10: Work Order Closure​

Agent: cmms

specialist - Close ticket and update asset history

Usage​

To execute this workflow:

/workflow operations/process/corrective-maintenance-workflow.workflow

See other workflows in this category for related automation patterns.