Skip to main content

Logistics And Shipping Coordination

Coordinate inbound and outbound shipments with carrier selection, tracking, customs, and delivery confirmation

Complexity: Moderate | Duration: 15-30m | Category: Operations/Process

Tags: #logistics #shipping #freight #customs #supply-chain

Workflow Diagram​

Steps​

Step 1: Shipment Request​

Agent: requester

Specify items, origin, destination, delivery date

Step 2: Carrier Selection​

Agent: logistics

specialist - Choose carrier based on cost, speed, reliability

Step 3: Rate Quote​

Agent: logistics

specialist - Obtain quotes and select best option

Step 4: Booking​

Agent: carrier

coordinator - Book shipment and receive confirmation number

Step 5: Documentation​

Agent: logistics

specialist - Generate bill of lading, packing list, commercial invoice

Step 6: Customs Clearance​

Agent: customs

broker - Handle import/export documentation and duties

Step 7: Pickup Scheduling​

Agent: carrier

coordinator - Coordinate pickup time with warehouse

Step 8: Shipment Tracking​

Agent: logistics

specialist - Monitor real-time location and status

Step 9: Exception Management​

Agent: logistics

specialist - Handle delays, damages, lost shipments

Step 10: Delivery Confirmation​

Agent: warehouse

manager - Verify receipt and condition of goods

Usage​

To execute this workflow:

/workflow operations/process/logistics-and-shipping-coordination.workflow

See other workflows in this category for related automation patterns.