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Order Management

Process incoming delivery orders from multiple platforms and route to kitchen

Complexity: Simple | Duration: 1-5m per order | Category: Operations/Process

Tags: orders delivery kitchen routing platforms

Workflow Diagram​

Steps​

Step 1: Order receipt​

Agent: order

coordinator - Receive order from platform API

Step 2: Order validation​

Agent: order

coordinator - Verify items available and address deliverable

Step 3: Acceptance​

Agent: order

coordinator - Accept order and provide ETA

Step 4: Kitchen routing​

Agent: kitchen

display-specialist - Send to kitchen display system

Step 5: Preparation​

Agent: chef

Cook order per specifications

Step 6: Quality check​

Agent: order

coordinator - Verify order accuracy and completeness

Step 7: Packaging​

Agent: order

coordinator - Package with utensils, napkins, condiments

Step 8: Driver assignment​

Agent: dispatcher

Assign to available driver

Usage​

To execute this workflow:

/workflow operations/process/order-management.workflow

See other workflows in this category for related automation patterns.