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Usage Tracking

Track subscriber usage metrics including logins, feature adoption, and consumption limits

Complexity: Moderate | Duration: 15-30m | Category: Operations/Process

Tags: usage analytics engagement metrics tracking

Workflow Diagram​

Steps​

Step 1: Data collection​

Agent: data

scientist - Collect usage events from product analytics

Step 2: Metric calculation​

Agent: product

analyst - Calculate DAU, MAU, feature adoption

Step 3: Limit monitoring​

Agent: product

analyst - Track consumption against plan limits

Step 4: Overage detection​

Agent: billing

specialist - Identify accounts exceeding limits

Step 5: Usage reports​

Agent: data

scientist - Generate subscriber-facing usage reports

Step 6: Engagement scoring​

Agent: product

analyst - Score subscribers by engagement level

Step 7: Upsell identification​

Agent: customer

success - Identify high-usage accounts for upgrades

Step 8: Low usage alerts​

Agent: customer

success - Flag inactive subscribers for intervention

Usage​

To execute this workflow:

/workflow operations/process/usage-tracking.workflow

See other workflows in this category for related automation patterns.